Privacy Policy
Last updated: October 2, 2025
This Privacy Policy explains how Fire & Flour Pizzeria collects, uses, discloses, and safeguards your information when you visit or place orders through blueprairieledger.sbs, call us at +39 081 234 5678, or interact with our services at our pizzeria located at Via dei Tribunali 94, Historic Center, Naples, 80138, Italy. By using our services, you agree to the practices described below.
Information We Collect
- Identity and contact details: name, phone number, and email address you provide during ordering, account creation, reservations, or support inquiries.
- Delivery and billing details: delivery address and any instructions necessary to complete your order.
- Order and preference data: items ordered (e.g., pizzas, sides, desserts, juice or lemonade), special requests, favorites, and loyalty activity.
- Payment and transaction data: payment method type, transaction time, amount in €, and status. We do not store full card numbers; processing is handled by compliant payment processors.
- Usage and device data: IP address, browser, device type, pages visited, and cookies to operate and improve our site.
- Communications: messages, reviews, ratings, and feedback you submit to us.
- Location data: if you enable location services, we may use approximate location to suggest nearby delivery options.
How We Use Your Information
- To prepare, process, and deliver your orders and manage reservations.
- To provide customer support and respond to requests.
- To personalize your experience, remember preferences, and recommend menu items.
- To process payments in € and handle refunds or adjustments.
- To send service messages (order confirmations, delivery updates, policy notifications).
- To send marketing communications with your consent, and allow you to opt out at any time.
- To conduct analytics, improve our menu, site performance, and in‑store operations.
- To protect against fraud, misuse, or security incidents and to comply with legal obligations.
Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, remember your cart, and measure performance. Cookies may be:
- Essential: required for core functions such as checkout.
- Performance and analytics: help us understand site usage and improve features.
- Functional: remember preferences such as language or saved addresses.
- Marketing: with your consent, measure the effectiveness of offers and promotions.
You can manage cookies in your browser settings and, where required, through our consent banner. Disabling some cookies may affect site functionality.
Payments
Payments are processed by third‑party providers that follow industry security standards. We receive confirmation of payment and limited transaction metadata but do not store sensitive card details on our servers. All charges are presented and processed in €.
Sharing Your Information
- Service providers: delivery partners, payment processors, customer support, hosting, analytics, and marketing tools under confidentiality obligations.
- Legal and safety: when required by law or to protect rights, property, and safety.
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy’s protections.
We do not sell your personal information.
Data Retention
We keep personal information only as long as necessary for the purposes described, including legal, accounting, or reporting requirements. Order records are typically retained to comply with tax and regulatory obligations. When no longer needed, data is securely deleted or anonymized.
Security
We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and regular reviews. No method of transmission or storage is 100% secure; we strive to continuously improve our protections.
Your Choices and Rights
- Access, correction, and deletion: request a copy, fix inaccuracies, or ask us to delete personal information, subject to legal exceptions.
- Portability and restriction: request a portable copy or ask us to limit certain processing.
- Marketing choices: opt out of promotional messages at any time; service messages will still be sent.
- Cookies: manage in your browser or via our consent tools.
- Consent withdrawal: where processing is based on consent, you may withdraw it without affecting prior lawful processing.
To exercise rights, contact us by phone at +39 081 234 5678 or submit a request via blueprairieledger.sbs. We may need to verify your identity before fulfilling requests.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can take appropriate steps.
International Transfers
If data is transferred across borders, we use appropriate safeguards (such as contractual protections) to ensure your information remains protected according to applicable laws.
Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices, menu, or legal requirements. We will post the updated version with a new “Last updated” date on blueprairieledger.sbs. Your continued use of our services after changes indicates acceptance.
Contact Us
Fire & Flour Pizzeria
Via dei Tribunali 94, Historic Center, Naples, 80138, Italy
Phone: +39 081 234 5678
Website: blueprairieledger.sbs